Recognized tourist service providers in Darjeeling are named in an official district list that anyone planning a trip to the hills can use as a starting point. The Darjeeling District website publishes a PDF titled “List of Trained & Recognized Tourist Service Provider in Darjeeling District”. It names 12 operators, with the contact person, address, email and phone number for each. This guide reproduces that list in a readable table, explains how to use it safely, and shows you how to check an operator before you pay.
- Source: Official PDF on the Darjeeling District website (file uploaded July 2025)
- Providers listed: 12 (Siliguri and Matigara 9, Bagdogra 1, Darjeeling town 2)
- Details given: contact person, address, email and mobile number
- Last checked by us: 1 November 2026
Table of Contents
What is the Darjeeling District list of trained and recognized tourist service providers?
The list is a district-level document that names tour and travel businesses recognized and trained for tourism services in Darjeeling district. It is published on the district’s official website at darjeeling.gov.in. The PDF itself carries no issue date, validity period or signature block, so it does not say which scheme or training programme produced the list.
For context, the West Bengal Department of Tourism runs a state scheme called Recognition of Tourism Service Providers (RTSP). It covers tour operators, travel agents and tourist transport operators, and the Director of Tourism grants recognition. We cannot confirm from the PDF that these 12 businesses were recognized under that scheme, so we describe the list only as the district document presents it.
Official list of recognized tourist service providers in Darjeeling district
The table below lists all 12 recognized tourist service providers in Darjeeling district in the serial order of the official PDF. Contact details are copied as published, with spelling lightly standardised. Please call to confirm before you book.
| Sl. | Tourist service provider | Contact person | Address | Area | Phone | |
|---|---|---|---|---|---|---|
| 1 | Help Tourist Private Limited | Supratim Basu | 143, Hill Cart Road, Malati Bhawan, Siliguri | Siliguri | dipankar.siliguri@gmail.com | 9733000447 |
| 2 | Wind Oz India Vacation Pvt. Ltd. | Debashis Chakrobarty | Sahid Bhagat Singh Commercial Market Complex, Stall No. R-1-1, R-1-2, Sevoke Road, Siliguri | Siliguri | info@windozslg.com | 9932317299 |
| 3 | North Bengal Tourism | Kamal Muhuri | 88/1/509/509, Nazrul Sarani, Ashram Para, Siliguri | Siliguri | help@northbengaltourism.com | 9832422533 |
| 4 | Green Escape Tours & Travels | Abhishek Chettri | P.W. Roads, Woodland, Ward No. 12, near Circuit House, Darjeeling | Darjeeling | greenescape2020@gmail.com | 8348507362 |
| 5 | Maahi Holidays and Events | Darbesh Ali | Sachitra Complex, opp. 05 No. Borough Office, Iskcon Road, Ward 41, Bankim Nagar, Siliguri 734001 | Siliguri | maahiholidays1@gmail.com | 9647123455 |
| 6 | Discover India Tours & Travels | Mridul Chakraborty | 50/3 Raja Rammohan Roy Road, Hakimpara, Siliguri | Siliguri | dittslg@gmail.com | 9434019134 |
| 7 | Darjeeling Treks and Tours | Karma Sherpa | Dr Zakir Hussain Road, T N Road, Darjeeling | Darjeeling | darzguy@gmail.com | 9153129997 |
| 8 | XKMPH India | Santanu Banerjee | RL Brahmin Road, Pradhan Nagar, Siliguri | Siliguri | santanu.slg@gmail.com | 9832080273 |
| 9 | Shree Krishna Tours and Travels | Kinshuk Datta | H/28/1/27/20, Aurobindo Pally, Ward No. 22, 17 Gokhel Road, Siliguri 734006 | Siliguri | shreekrishnatoursandtravels04@gmail.com | 9064993047 |
| 10 | Travel Zone | Ajay Gupta | Maitra Bhawan, 125/28 Sevoke Road, Siliguri 734001 | Siliguri | ajaygupta@travelzone.co.in | 9932901938 |
| 11 | Darjeeling Travels | MD Gulam Nabi Khan | Masjid Para, Airport More, Bagdogra | Bagdogra | travelsdarjeeling@gmail.com | 7866886692 |
| 12 | Global Connection | Samrat Sanyal | Block F, Unit 302, City Center, Uttorayan, Matigara, Siliguri 734010 | Matigara (Siliguri) | vineetholidaysslg@gmail.com | 9593985033 |
Source: Darjeeling District official website, “List of Trained & Recognized Tourist Service Provider in Darjeeling District” (PDF, uploaded July 2025).
Where are the recognized tourist service providers in Darjeeling based?
Nine of the 12 operators work from Siliguri or nearby Matigara, one from Bagdogra, and two from Darjeeling town. That pattern is not surprising. Siliguri and Bagdogra are the main arrival points, with the New Jalpaiguri railway station and Bagdogra airport nearby, so most trips to the hills start there. If you want a local who lives in the hills, start with the two Darjeeling-town entries: Green Escape Tours & Travels (near Circuit House) and Darjeeling Treks and Tours (T N Road).
How to verify recognized tourist service providers in Darjeeling before you book
- Match the name and phone number with the official PDF. A different number or a lookalike name is a warning sign.
- Call the listed number and ask for the business name, office address and recognition or registration details.
- Get the itinerary, inclusions and total price in writing, including vehicle type, hotel category, permits and entry fees.
- Pay in stages by a traceable method such as bank transfer or UPI to a business account. Keep every receipt.
- Cross-check with the district tourism office if anything feels unclear.
Our guide to the certified tourist guides in Darjeeling explains the same checks for individual guides, and our list of verified homestays in Darjeeling helps with stays.
What to ask recognized tourist service providers in Darjeeling
- Which sightseeing points, viewpoints and the Darjeeling toy train joy ride are included, and who books the tickets?
- Is the Rs 20 per day Darjeeling tourist tax included or extra?
- Will the same driver and vehicle be used throughout, and what happens if a landslide or strike changes the route?
- Which places are covered, for example the spots in our top 10 places to visit in Darjeeling and the places of interest around Darjeeling?
- Is there a cancellation and refund policy in writing?
Tips for using the list safely
Hill roads in monsoon and winter can close at short notice, so plan buffer days. Install the official Discover Darjeeling app for trails, stops, stays and food, and read our note on the DHARA hazard alert app before you travel. Always keep your own booking confirmations and the operator’s phone number saved offline.
Why use recognized tourist service providers in Darjeeling?
Using one of the recognized tourist service providers in Darjeeling gives you a named business, a contact person and a published address to check, which is more than a roadside offer or an unverified social media page can give you. It does not replace your own checks, but it narrows the search to operators that appear in an official district document. This matters most for multi-day trips, permits, trekking support and airport or station transfers, where a mistake is costly.
Frequently asked questions
What is the list of trained and recognized tourist service providers in Darjeeling district?
It is an official PDF published on the Darjeeling District website. It names 12 tourist service providers with a contact person, address, email and phone number. Nine are based in Siliguri or Matigara, one in Bagdogra and two in Darjeeling town.
Who are the recognized tourist service providers in Darjeeling?
The official district list names 12: Help Tourist Private Limited, Wind Oz India Vacation Pvt. Ltd., North Bengal Tourism, Green Escape Tours & Travels, Maahi Holidays and Events, Discover India Tours & Travels, Darjeeling Treks and Tours, XKMPH India, Shree Krishna Tours and Travels, Travel Zone, Darjeeling Travels and Global Connection.
Are all 12 providers based in Darjeeling town?
No. Most operate from Siliguri, the gateway city for Darjeeling hills. Only Green Escape Tours & Travels and Darjeeling Treks and Tours list Darjeeling town addresses.
Does being on the list guarantee quality or fixed prices?
No. The list shows that the operator appears in an official district document. It does not fix prices or guarantee service. Compare written quotes and confirm details before paying.
How can I verify a tour operator before booking?
Check the name against the official PDF, call the listed number, ask for the registration or recognition details, and confirm the district tourism office if in doubt. Pay by traceable methods and keep receipts.
Is the list updated regularly?
The file was uploaded in July 2025 and the PDF shows no date or validity period. Treat it as a starting point and confirm current status with the district tourism office.
Where is the official source?
The PDF is hosted on the Darjeeling District official website’s content server, linked in this article.
Final word
The official list is a useful first filter, not a guarantee. Shortlist two or three of the recognized tourist service providers in Darjeeling that suit your route, call them, compare written quotes, and book only after the details match the official PDF. Pair this list with our guides to certified guides and verified homestays, and you will have the main parts of your trip checked before you leave.
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Editor, Search Darjeeling
Sandeep runs Search Darjeeling, an independent guide to travel, stays and official information for Darjeeling and the surrounding hills. He prepared this article by comparing the official district PDF with the West Bengal Tourism recognition scheme page, and he updates posts when official sources change. Content reviewed: 1 November 2026.
